payment and shipping

Payment and dispatch

The following terms and conditions apply:

The products are delivered all over the world.

Dispatch costs (including legally applicable VAT)

Domestic deliveries (Germany):

We charge a flat shipping fee of €7 per order.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the order value (gross product value):

Provision of digital content:

Digital content (data created and delivered in digital form) is not subject to shipping charges.

Digital content will be sent to you as a file by email within 24 hours after the conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).

Digital content is provided to you via a link communicated by e-mail.

The sending of this e-mail with access data for the provision of the digital content takes place within 24 hours after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).

Digital content is provided to you in your customer account.

The provision takes place within 24 hours after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).

You will also be informed about the provision by e-mail.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted payment options

- Payment via credit card
- Pay via PayPal
- Payment via PayPal Express
- Payment via PayPal Plus (credit card, direct debit, invoice)
- Payment by invoice
- Payment via Sofortüberweisung [immediate transfer] (via Klarna)

Further details on payment

The invoice amount is to be settled at the time of payment on invoice within 14 days.

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.


Our bank account:

Hafsa Software - Omer Hakan Ölçer
POSTAL BANK
IBAN: DE11100100100431987138
BIC: PBNKDPBNKDEFFXXXEF


In case of questions, please contact us at the contact details mentioned in the Legal Notice.